Deluxe Suite, Multiple Beds, Lake View (King and Queen Bed)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Mini-fridge
- Refrigerator
- + 26 more features
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Multiple reviews report rooms not clean: cup stains, hair on towels, debris on arrival and lack of regular housekeeping service were repeatedly mentioned.
Mixed service: several staff were friendly and helpful (night shift called out positively, staff explained elevator security), but others were unfriendly and housekeeping responses were poor or incomplete.
Consistently praised as superb — great for walking to shops, restaurants, waterfront and easy access to the train; many reviews cite location as a main positive.
Rooms described as spacious with good layouts (suites/kitchens, large rooms, easy-to-use TVs) though some issues noted (exposed beams/pipes, door gaps causing noise, variable views).
Good security features (card-required elevator), in-room kitchens and usable TVs praised; however in-room coffee and some breakfast offerings were poor or limited.
Several guests said the property offered good value and would stay again; some noted they'd pay more for improved cleanliness and comfort.
Convenient Location near Major Attractions
Located in Chicago, Illinois, just steps away from the John Hancock Observation Deck, Sonesta ES Suites Chicago Downtown Magnificent Mile Medical offers an ideal base for exploring the city.
1 King Bed and 1 Queen Bed Layout - Bedroom Internet - Free WiFi 50+ Mbps Entertainment - 32-inch TV with premium channels and pay movies Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Iron/ironing board, laptop workspace, and phone Comfort - Climate-controlled heating and air conditioning Accessibility - Thin carpet in room Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available Non-Smoking, renovated in August 2024
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 2 beds.
The triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 1 bed.
The triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 1 bed.
The triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
The triple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit has 2 beds.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 1 bed.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 1 bed.
The triple room's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The unit offers 1 bed.
The apartment's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food.
The apartment's kitchen, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food.
The unit offers 1 bed.
Features 2 TVs, a kitchenette, and a separate living room with sofa bed.
Featuring a kitchenette, this studio also offers a relaxing seating area with cable TV.
1 King Bed and 1 Double Sofa Bed Layout - Bedroom Internet - Free WiFi 50+ Mbps Entertainment - 32-inch TV with premium channels and pay movies Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Iron/ironing board, laptop workspace, and phone Comfort - Climate-controlled heating and air conditioning Accessibility - Thin carpet in room Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available Non-Smoking, renovated in August 2024
The unit has 2 beds.
Featuring a full kitchen and a dining area, this suite also includes 2 flat-screen TVs and a separate living room.