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Live availability Excellent

Moon Palace The Grand Cancun All Inclusive

★ ★ ★ ★ ★
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Cancún, Mexico

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✓ Indicative price from 892.00 EUR ✓ Live availability

Hotel highlights

Destination Cancún, Mexico
Indicative starting price Indicative price from 892.00 EUR
Room choice 14 room types listed
Popular features Coffee/tea maker, Minibar, Shower

About this property

Private beach area
Water park
Outdoor pool
Restaurant
Kids' club
Sauna

Hotel description and useful information for travellers

Parking

Free private parking is possible on site (reservation is not needed). n

Children and extra bed policy

Children of any age are allowed. n You haven't added any cots. n You haven't added any extra beds.

Cleanliness

Multiple reports of room odor, humidity, clogged drains and other maintenance-related cleanliness issues.

Service

Mixed: many staff described as receptive and polite, but several serious complaints about concierges pushing extra charges and understaffing/slow service at peak times.

Location

Not specifically discussed in most reviews; assigned the target overall rating.

Room Quality

Multiple mentions of old/unrenovated rooms, defects, faulty fixtures and mattress complaints.

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u x u r i o u s

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c c o m m o d a t i o n s M o o n

Location

Cancún, Mexico

Rooms & availability Room types with price first

14 room types listed

Grand Deluxe Garden View

Max. 4 guests 77 sqm
This double room's special feature is the hot tub. Providing free toiletries…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 42 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Deluxe Garden View

Max. 5 guests 77 sqm
The hot tub is a top feature of this double room. Featuring free toiletries and…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 42 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana

Max. 4 guests 77 sqm
This suite's special feature is the hot tub. This spacious suite consists of 1…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 40 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Family Suite Garden View

Max. 7 guests 154 sqm
Guests will have a special experience as this family room features a hot tub…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 41 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Four Bedroom Suite Villa

Max. 12 guests 819 sqm
The hot tub is a top feature of this villa. Featuring a private entrance, this…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 49 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Four Bedroom Swim-up Villa

Max. 12 guests 1142 sqm
The private pool and hot tub are the special features of this villa. Featuring…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 51 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Governor Suite - King Size Bed

Max. 5 guests 151 sqm
This suite's standout feature is the hot tub. Boasting a private entrance, this…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 41 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Honeymoon Suite - King Size Bed

Max. 2 guests 77 sqm
Guests will have a special experience as this double room features a hot tub…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 38 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Presidential Suite

Max. 7 guests 200 sqm
The hot tub is the standout feature of this suite. Featuring a private…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 52 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Swim Up Suite Garden View

Max. 5 guests 77 sqm
Please note that this Suite has King bed or two double bed subject to…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 40 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Three Bedrooms Villa

Max. 10 guests 725 sqm
The hot tub is the standout feature of this villa. Boasting a private entrance…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 49 more features
Guide price
892.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Three Bedroom Sunset Villa

Max. 8 guests 725 sqm
Guests will have a special experience as the villa offers a hot tub. Featuring…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 50 more features
Guide price
920.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Three Bedroom Swim-up Villa

Max. 8 guests 1025 sqm
This villa's special features are the private pool and the hot tub. Boasting a…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 50 more features
Guide price
939.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email

Grand Four Bedroom Sunset Villa

Max. 12 guests 819 sqm
The hot tub is the standout feature of this villa. Boasting a private entrance…
  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • + 50 more features
Guide price
968.00 EUR
Guide price last updated 10 June 2026 · select dates for a live total
Taxes and fees are confirmed in the live offer
Partner terms apply Final terms before booking
Secure booking No hidden fees Confirmation by email